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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Melissa Coyle

Melissa Coyle

September 3, 2024

1  out of  5
rating by Melissa Coyle
"We've always had State Farm, but we've had nothing but issues with Kathy Nash. Plus, the rates just went up $85 a month for no reason so we decided to leave now that GEICO is saving us $1200 a year!"
We responded:
"Melissa, I am sorry to hear you have not been pleased with us. We do appreciate how long you have been with the company and hope in the future we can discuss what we can do for you at another time and have the chance to give you better of a helping hand with your needs. We do our best to provide you with great service and are there to make adjustments to your policies. That’s all we can do as your agent to control your rates. Thanks again for your loyalty in the last, hopefully in the future we can be of service to you again. "
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Chia Watson

September 3, 2024

5  out of  5
rating by Chia Watson
"Brianna Morris is simply the best she has help me and taking care of my business insurance needs I really appreciate her kindness and friendly attitude.GAC Naples"
We responded:
"Chia, we sincerely appreciate your kind words about Brianna! She is very helpful, and we are so glad to have her! Thank you for your continued patronage. "
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Kim Dabilis-Byrne

August 28, 2024

5  out of  5
rating by Kim Dabilis-Byrne
"Thanks to Kathy for connecting me with Michael to secure a homeowners policy after a lapse. I had been informed that I should sell my house or accept forced placed insurance from a previous agent at another agency. Michael took care of our urgent insurance needs in a not so easy to navigate situation. Thank you both very much. Insurance can be very confusing, but Michael was very calm and professional and helpful. It’s one less thing in life that I need to worry about going forward. My home and family are now secure."
We responded:
"Thank you Kim, so glad we were able to help you with your homeowners situation. Have a great weekend and thank you for your business. "
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Bonnie Reed

August 13, 2024

5  out of  5
rating by Bonnie Reed
"Brianna has been very helpful. I appreciate her follow up."
We responded:
"Thank you, Bonnie! Brianna is definitely very helpful! Our team looks forward to helping you out more in the future. "
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Ted Stroup

August 9, 2024

5  out of  5
rating by Ted Stroup
"Brianna at Kathy's office is always just so helpful and great to talk to when I come in! So great to see a smile when I come in. Keep it up!"
We responded:
"Thank you Ted. So glad Brianna was able to help you out. I appreciate your support and business over all these years. Take care Kathy "
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Sheila Dabney

July 16, 2024

5  out of  5
rating by Sheila Dabney
"Young lady Brianna called me about an increase and reason why. She explained filly and told me other ways to save. She was very professional and delightful to talk to. Sheila Dabney"
We responded:
"Thank you for your kind words about Brianna, Sheila! We appreciate any recognition to our team and are so happy to help!"
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Dot Minzer

July 9, 2024

5  out of  5
rating by Dot Minzer
"Brianna Morris was MOST helpful navigating us through selling a house, cancelling owner's insurance, adding renter's insurance, having bundling, cancelling bundling, and adding it again in a different way. Thank you, Brianna."
We responded:
"Thank you for recognizing Brianna, Dot. We appreciate your kind words and look forward to any other ways we can lend a helping hand! "
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gordon bower

July 1, 2024

5  out of  5
rating by gordon bower
"There's nothing like your wife getting T-boned at an intersection by someone running a red light to get your attention. State Farm and other big insurance companies would like you to think that everything claim related can be handled on their Web site. Don't believe it. I don't have the space or the time to go step by step through the claims process, the repair process that turned into a totaling unbeknownst to my wife and me, as well as the impenetrable instructions to get the money for the dead car wired into a bank account. We were saved much grief throughout this process by the Nash Agency Account Representative Michelle Miller-Weissenburger. A former police officer who has dealt with accidents at traffic accident scenes and has the stamina and knowledge to spend hours on the phone with claims people standing between us and our money, she walked me off the ledge on several occasions with explanations about the process and timely rattling of cages in the SF claims department. From the day after the crash to getting us temporary insurance cards for our replacement vehicle, she performed customer service at the highest level."
We responded:
"First off, I’m glad you and your wife are ok. Accidents are unexpected and can happen scary. That’s what we are here for. Helping you through the process of when unexpected things happen in our daily lives. Michelle is awesome. I am so happy she is a part of my team! Thank you for your business and allowing me to recognize Michelle. Take care, Kathy "
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Cheryl LeGrande

June 28, 2024

5  out of  5
rating by Cheryl LeGrande
"Had the help of Brianna this morning, and very helpful changing insurance on my different vehichle"
We responded:
"Thank you so much for your review, Cheryl! We are so happy to hear that Brianna was able to help you out today! We are always here for your needs!"
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JT Johnson

June 21, 2024

5  out of  5
rating by JT Johnson
"We have moved several times in the last couple of years and thus I have moved my State Farm insurance several times over that period. Having worked with several agents in several states, I have experienced good and bad. I can say that Mike at the Kathy Nash agency is TOP NOTCH. He has been the most helpful, responsive and professional agent I have ever worked with. Thank you for great expertise, customer service and a wonderfully friendly attitude."
We responded:
"Thank you so much for recognizing Mike in my agency. My team works so hard and it means so much to them and me that they are recognized for their hard work. I appreciate it and welcome to the family. "
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sheri watkins

June 7, 2024

5  out of  5
rating by sheri watkins
"Myself and other family members have been clients of Kathy Nash for at least thirty years. I have always had good communication with her. She goes above and beyond to answer my calls and text. After Ian she helped me recover my business loss that honestly, I didn't even know my policy covered. Today, I called to emergency and added another vehicle, and Mike was outstanding helping me! He took care of me and start to finish it took 15 minutes. Look, insurance is a bear for all of us, but it really helps to work with Kathy's team as they are very knowledgeable and kind."
We responded:
"Thank you Sheri for your business, continued support and this review. I so appreciate you all. "
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Port Charlotte Septic

June 3, 2024

1  out of  5
rating by Port Charlotte Septic
"Awful customer service. Total abuse of power. Rip off!!!! Can’t speak strongly enough as to how bad they are!"
We responded:
"Insurance right now Is very difficult. We empathize with you. We are here to discuss the situation and review what is needed. Rates are astronomical, but when clients meet with us, we usually can save you money. If you don’t leave your name, I can’t solve your problem. A lot of customers feel we have control over what underwriting requests. We do not. We get back to you with what’s needed, and their maybe more that is needed. But we let you know as soon as we know. Sorry you feel that way about us, we are here to help you. Sincerely Kathy Nash "
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Sally Krell

March 12, 2024

5  out of  5
rating by Sally Krell
"Everyone there is always helpful & available!"
We responded:
"Thank you Sally first off for your continued business and secondly for recognizing my team. In these difficult times, they try hard to make sure our customers are happy. Many thanks, Kathy "
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Christian Cordell

December 21, 2023

5  out of  5
rating by Christian Cordell
"Armani was very helpful and patient with me. Thank you."
We responded:
"Thank you for your review. I appreciate your business and kind words. "
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michelle evans

November 28, 2023

1  out of  5
rating by michelle evans
"I called for a quote but never heard back from anyone so I went with another agency"
We responded:
"Hi Michelle, I looked I our records and I saw we emailed you a quote on the 22nd of November. I will someone from Ky team reach out to you today. "
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Sandy Midash

November 4, 2023

5  out of  5
rating by Sandy Midash
"Sally Brown at this office is very helpful and patient. She worked with me to help understand my issues and lower my costs."
We responded:
"Thank you Sandy for your business and recognizing our sweet Sally! She’s the best "
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David Killingsworth

September 24, 2023

3  out of  5
rating by David Killingsworth
"Stopped in for a quote. Didn't really seem interested in providing a quote."
We responded:
"I’m sorry you had that experience with my agency. We were short staffed last week due to some of us out with Covid. I did follow up with my team members and we only have limited capabilities for homes built in the 70’s, and a manufactured home. Citizens is our only option right now and they are requiring flood insurance. Thank you for stopping by and giving us a chance to quote your manufactured home "
Profile photo of Lisa Wisniewski

Lisa Wisniewski

September 8, 2023

5  out of  5
rating by Lisa Wisniewski
"Armani Is so polite and helpful. Answering all my questions."
We responded:
"Thank you Lisa for the 5 star review. I agree with. You Armani is great! "
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Linda Kahley

July 29, 2023

5  out of  5
rating by Linda Kahley
"Armani is super helpful,and the entire office is great."
We responded:
"Thank you for your 5 star review Linda,, I appreciate it and so does my team they work hard. "
Profile photo of Yirenia Ruiz

Yirenia Ruiz

July 19, 2023

5  out of  5
rating by Yirenia Ruiz
"I have been their client for many years and they have always helped me when i have needed help in the past."
We responded:
"Thank you fir the 5 star review! It was nice talking to you and I appreciate your business. "
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Tom Donna

April 27, 2023

1  out of  5
rating by Tom Donna
"This agency must either be severely understaffed or is not interested in acquiring new clients. I am an existing State Farm customer moving to Florida and called to request quotes on 4 policies. I was told that it would take 3-5 business days and that someone would call or email me with the quote. After a week of not hearing anything, I called to follow up and was told that someone would call me by the end of the day which did not happen. I called again the following week and was told that I would receive a call or email by early afternoon and, once again, heard nothing. The following day, I emailed the agency and have never heard back from anyone. I contacted another State Farm agent in Port Charlotte and was able to receive the quotes that afternoon which was a much better experience."
We responded:
"Hi Tom, yes like most businesses in our area we were a little understaffed. It is really hard to find great employees. We are fully staffed now and ready to serve. "
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Dennis Thompson

April 25, 2023

1  out of  5
rating by Dennis Thompson
"I have been a State Farm customer for well over 40 years...5 of those years with Kathy Nash agency...I believe that Kathy has forgotten the fact that she is not selling insurance she is selling customer service...there are so many insurance companies to choose from that do know this fact...terrible communication ( not returning calls ) excuses for employee turn over & having phones issue's to address the no return calls...emails not returned...the only way to try to get any type of service is to go directly to the office & from personal experience that definitely does not get you quality customer service...for these issue's I have decided to change insurance company's...I would most definitely not recommend Kathy Nash insurace agency"
We responded:
"Sorry you experienced this poor service from my agency. It did take us awhile to get back on our feet and figure our office systems, phones etc after Hurricane Ian. We are fully staffed and systems are finally working as they should. Give us another opportunity to prove that we are are here to serve you and others. "
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Vernon Swenson

April 15, 2023

4  out of  5
rating by Vernon Swenson
"Very helpful. State Farm would not insure our house because it was too old, so we keep shopping."
We responded:
"Ty Vernon for the 4 star review. Sorry we were not able to help you secure insurance the market is so tough right now. Maybe next year we will have more options. If there is anything we can ever do for you, please do not hesitate to contact us. Sincerely Kathy Nash "
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Don Shea

April 14, 2023

5  out of  5
rating by Don Shea
"Had a legal matter that needed prompt attention. Sally took care of things immediately. Very pleased with my visit to the office. 👍"
We responded:
"Thank you Don for the 5 star review. Sally is wonderful I agree. Thank you for your business "
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Yamilette Madera

April 14, 2023

5  out of  5
rating by Yamilette Madera
"My homeowners insurance company went into liquidation. I called the office and Armani Payne went above and beyond to handle my issue. Armani's level of professionalism and knowledge was outstanding. She far exceeded my expectations by not only taking urgency in my issue, but by taking it a step further and calling my mortgage representative to make sure the new policy was received. Armani has been a blessing throughout this whole ordeal."
We responded:
"Thank you Yamilette for the 5 star review. I agree with you Armani is outstanding and always goes Above and beyond to help our clients. Thank you for recognizing her "