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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sheila Dabney

July 16, 2024

5  out of  5 rating by Sheila Dabney
"Young lady Brianna called me about an increase and reason why. She explained filly and told me other ways to save. She was very professional and delightful to talk to. Sheila Dabney"
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Dot Minzer

July 9, 2024

5  out of  5 rating by Dot Minzer
"Brianna Morris was MOST helpful navigating us through selling a house, cancelling owner's insurance, adding renter's insurance, having bundling, cancelling bundling, and adding it again in a different way. Thank you, Brianna."
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gordon bower

July 1, 2024

5  out of  5 rating by gordon bower
"There's nothing like your wife getting T-boned at an intersection by someone running a red light to get your attention. State Farm and other big insurance companies would like you to think that everything claim related can be handled on their Web site. Don't believe it. I don't have the space or the time to go step by step through the claims process, the repair process that turned into a totaling unbeknownst to my wife and me, as well as the impenetrable instructions to get the money for the dead car wired into a bank account. We were saved much grief throughout this process by the Nash Agency Account Representative Michelle Miller-Weissenburger. A former police officer who has dealt with accidents at traffic accident scenes and has the stamina and knowledge to spend hours on the phone with claims people standing between us and our money, she walked me off the ledge on several occasions with explanations about the process and timely rattling of cages in the SF claims department. From the day after the crash to getting us temporary insurance cards for our replacement vehicle, she performed customer service at the highest level."
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Cheryl LeGrande

June 28, 2024

5  out of  5 rating by Cheryl LeGrande
"Had the help of Brianna this morning, and very helpful changing insurance on my different vehichle"
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JT Johnson

June 21, 2024

5  out of  5 rating by JT Johnson
"We have moved several times in the last couple of years and thus I have moved my State Farm insurance several times over that period. Having worked with several agents in several states, I have experienced good and bad. I can say that Mike at the Kathy Nash agency is TOP NOTCH. He has been the most helpful, responsive and professional agent I have ever worked with. Thank you for great expertise, customer service and a wonderfully friendly attitude."
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sheri watkins

June 7, 2024

5  out of  5 rating by sheri watkins
"Myself and other family members have been clients of Kathy Nash for at least thirty years. I have always had good communication with her. She goes above and beyond to answer my calls and text. After Ian she helped me recover my business loss that honestly, I didn't even know my policy covered. Today, I called to emergency and added another vehicle, and Mike was outstanding helping me! He took care of me and start to finish it took 15 minutes. Look, insurance is a bear for all of us, but it really helps to work with Kathy's team as they are very knowledgeable and kind."
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Port Charlotte Septic

June 3, 2024

1  out of  5 rating by Port Charlotte Septic
"Awful customer service. Total abuse of power. Rip off!!!! Can’t speak strongly enough as to how bad they are!"
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Sally Krell

March 12, 2024

5  out of  5 rating by Sally Krell
"Everyone there is always helpful & available!"
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Christian Cordell

December 21, 2023

5  out of  5 rating by Christian Cordell
"Armani was very helpful and patient with me. Thank you."
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michelle evans

November 28, 2023

1  out of  5 rating by michelle evans
"I called for a quote but never heard back from anyone so I went with another agency"
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Sandy Midash

November 4, 2023

5  out of  5 rating by Sandy Midash
"Sally Brown at this office is very helpful and patient. She worked with me to help understand my issues and lower my costs."
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David Killingsworth

September 24, 2023

3  out of  5 rating by David Killingsworth
"Stopped in for a quote. Didn't really seem interested in providing a quote."
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Lisa Wisniewski

September 8, 2023

5  out of  5 rating by Lisa Wisniewski
"Armani Is so polite and helpful. Answering all my questions."
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Linda Kahley

July 29, 2023

5  out of  5 rating by Linda Kahley
"Armani is super helpful,and the entire office is great."
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Yirenia Ruiz

July 19, 2023

5  out of  5 rating by Yirenia Ruiz
"I have been their client for many years and they have always helped me when i have needed help in the past."
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Tom Donna

April 27, 2023

1  out of  5 rating by Tom Donna
"This agency must either be severely understaffed or is not interested in acquiring new clients. I am an existing State Farm customer moving to Florida and called to request quotes on 4 policies. I was told that it would take 3-5 business days and that someone would call or email me with the quote. After a week of not hearing anything, I called to follow up and was told that someone would call me by the end of the day which did not happen. I called again the following week and was told that I would receive a call or email by early afternoon and, once again, heard nothing. The following day, I emailed the agency and have never heard back from anyone. I contacted another State Farm agent in Port Charlotte and was able to receive the quotes that afternoon which was a much better experience."
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Dennis Thompson

April 25, 2023

1  out of  5 rating by Dennis Thompson
"I have been a State Farm customer for well over 40 years...5 of those years with Kathy Nash agency...I believe that Kathy has forgotten the fact that she is not selling insurance she is selling customer service...there are so many insurance companies to choose from that do know this fact...terrible communication ( not returning calls ) excuses for employee turn over & having phones issue's to address the no return calls...emails not returned...the only way to try to get any type of service is to go directly to the office & from personal experience that definitely does not get you quality customer service...for these issue's I have decided to change insurance company's...I would most definitely not recommend Kathy Nash insurace agency"
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Vernon Swenson

April 15, 2023

4  out of  5 rating by Vernon Swenson
"Very helpful. State Farm would not insure our house because it was too old, so we keep shopping."
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Don Shea

April 14, 2023

5  out of  5 rating by Don Shea
"Had a legal matter that needed prompt attention. Sally took care of things immediately. Very pleased with my visit to the office. 👍"
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Yamilette Madera

April 14, 2023

5  out of  5 rating by Yamilette Madera
"My homeowners insurance company went into liquidation. I called the office and Armani Payne went above and beyond to handle my issue. Armani's level of professionalism and knowledge was outstanding. She far exceeded my expectations by not only taking urgency in my issue, but by taking it a step further and calling my mortgage representative to make sure the new policy was received. Armani has been a blessing throughout this whole ordeal."
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Jada Page

April 13, 2023

5  out of  5 rating by Jada Page
"I’ve been with Kathy Nash’s agency for a little over a year now and it has been amazing, my rates actually decreased. Armani is always very helpful, quick & prompt."
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Meredith Sasser

April 13, 2023

5  out of  5 rating by Meredith Sasser
"The staff at Kathy Nash State Farm are all very kind, knowledgeable & always willing to help their customers. I am so thankful to have a great agent like Kathy Nash to handle all of our insurance needs!"
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James Bass

April 12, 2023

1  out of  5 rating by James Bass
"Worst insurance agent ever! I was one day late because my debit card was hacked and she charged me $47 late fee. And she sent this big black "boy" in to intimidate me. He is about 6'4" and weighs about 275 pounds. Stay away from these degenerates!"
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barbara marovich

April 2, 2023

5  out of  5 rating by barbara marovich
"Kathy Nash is an excellent agent ! She and her staff has always been available and attentive to all my needs especially during the past hurricane ! She has years of experience in the industry !"
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rick kelley

March 30, 2023

1  out of  5 rating by rick kelley
"Been with Nash agency for a total of 18 years. I guess when things get tough like a hurricane they forget who their long time customers are. I’ve paid them for 18 years. I’ve called 5 times in the last two months to Add to my policy but to no avail. No return call. If you are in the market for insurance I would not use Kathy Nash. Horrible customer service."